{"id":224633,"date":"2026-04-16T18:55:38","date_gmt":"2026-04-16T16:55:38","guid":{"rendered":"https:\/\/www.triesteguest.it\/faq\/"},"modified":"2026-06-18T13:28:54","modified_gmt":"2026-06-18T11:28:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.triesteguest.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently Asked Questions about TriesteGuest<\/h1><\/div><\/div>

Find answers to the most common questions about bookings, stays and apartment management in Trieste<\/h2><\/div><\/div><\/div><\/div><\/div>\n\n
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Have a question? We have the answer <\/h1><\/div><\/div>\n\n

We have collected the questions that we are asked most often by guests who stay in our apartments and by the owners who entrust us with their property. Use the links below to find the section you're interested in right away. If you don't find what you're looking for, write to us: we'll get back to you in no time. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Questions from guests<\/a><\/div>\n<\/div>\n\n
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Questions from owners<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
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FAQ Guests<\/h1><\/div><\/div>\n\n

Everything you need to know before and during your stay in Trieste<\/p>\n<\/div><\/div>\n\n

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How does check-in work?<\/h5>

Check-in is simple and flexible. For most of our apartments we use a self-check-in system with access code: you will receive all instructions via email or WhatsApp at least 24 hours before your arrival, with the code of the box or digital lock. For some apartments there is a personal welcome: in that case we will confirm the time and methods after booking. Should you have any difficulties upon arrival, our team can be reached immediately. <\/p>\n<\/div><\/div>\n\n

What services are included in the apartment?<\/h5>

All our apartments include WiFi connection, fresh bed linen and towels, a small welcome kit and a kitchen equipped with basic cooking accessories. Some apartments offer additional services such as parking, washing machine, dishwasher or terrace: you can find the details in the page of each apartment before booking. If you have special needs, please contact us before booking and we will do our best to accommodate you. <\/p>\n<\/div><\/div>\n\n

Can I bring pets?<\/h5>

The pet policy varies from apartment to apartment. Some properties accept them without problems, others have restrictions. Before booking, check the information in the sheet of the apartment you have chosen, it is clearly indicated. If you do not find the information or have doubts, write to us before completing the booking: we prefer to clarify everything in advance to avoid unpleasant surprises upon arrival. <\/p>\n<\/div><\/div>\n\n

How can I book?<\/h5>

You can book directly through the main portals on which we are present, such as Airbnb and Booking.com: you can find our apartments by searching for 'TriesteGuest' or browsing the listing sheets. Payment is made securely through the chosen platform, which also manages the booking confirmation. If you prefer to book directly with us or need a quote for long stays or groups, you can contact us by email or phone. <\/p>\n<\/div><\/div>\n\n

What is the cancellation policy?<\/h5>

The cancellation policy may vary from apartment to apartment and is always clearly indicated in the booking form, before you complete the purchase. In general, we offer solutions with free cancellation up to a certain date: read it carefully when booking. If you need to cancel or change your stay, contact us as soon as possible: in some cases we can find flexible solutions, especially for documented unforeseen events. <\/p>\n<\/div><\/div>\n\n

Is there a check-out time?<\/h5>

The standard check-out time is before 10:00. We know that it can be inconvenient at times, so if you need to leave later you can ask us for a late check-out: we gladly grant it when your schedule allows it, usually at no extra cost. Just write to us a few days before your check-out and let's see what we can do. Do not leave the apartment without notifying us, it is important to manage the cleaning in time for the next guest. <\/p>\n<\/div><\/div>\n\n

Who do I contact if I have a problem during my stay?<\/h5>

Our team is available via WhatsApp and phone throughout your stay, every day of the week. You can find the direct contact number in the message we send you before arrival. Whether it's a technical problem, a question about the apartment or any other need, we respond quickly, usually within a few minutes. Do not hesitate to write to us: we are here for you. <\/p>\n<\/div><\/div>\n\n

Are the apartments close to the center of Trieste?<\/h5>

Yes, we select apartments in convenient and well-connected locations. Most of them are located in the historic center or in neighborhoods that can be easily reached on foot or by public transport, such as the Borgo Teresiano, the Rive or the areas near the station. In each card you will find the map with the exact location and distance from the main points of interest. If you are planning your stay and want advice on which apartment is right for you, write to us, we know the city and we are happy to help you. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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FAQ Owners<\/h1><\/div><\/div>\n\n

Accordion with frequently asked questions from owners: custody process, contract, revenues, personal use.<\/p>\n<\/div><\/div>\n\n

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How do I get started?<\/h5>

The first step is simple: fill out the free evaluation form on this page. We will contact you within 24 hours to schedule an inspection or video call. We analyze your apartment together, evaluate the income potential and present you with a no-obligation proposal. You don't have to prepare anything in particular: we just talk to you and see the property. <\/p>\n<\/div><\/div>\n\n

How much do I earn with short-term rentals?<\/h5>

It depends on several factors: the area of the apartment, the square footage, the services available and the seasonality of the Trieste market. Generally speaking, a well-located and professionally managed apartment in Trieste can generate significantly higher revenues than a traditional lease. We estimate this accurately during the free evaluation phase, based on real local market data. <\/p>\n<\/div><\/div>\n\n

What costs do I have to pay?<\/h5>

Our fee is a percentage of revenues: no fixed monthly costs, no expenses if the apartment does not work. Among the out-of-pocket costs that remain the responsibility of the owner are periodic supplies (linen, consumption kits) and any extraordinary maintenance. Everything else, guest management, cleaning, administrative formalities, photographs, promotion on portals, is included in our service. We explain everything in detail during the consultation. <\/p>\n<\/div><\/div>\n\n

Can I use the apartment for myself?<\/h5>

Absolutely. The apartment remains yours in all respects. You can block the dates you want for personal use: for holidays, to host friends or family, or for any other need. We only ask for reasonable notice to allow us to manage the calendar without overlapping with already confirmed bookings. There is no limit to the number of days you can reserve for yourself. <\/p>\n<\/div><\/div>\n\n

How is guest damage handled?<\/h5>

Before each check-in, we collect a security deposit via the booking platform, as a guarantee for any damages. In the event of damage, we document everything with photos, report it to the platform and start the refund process. We also work with specific insurance coverage for short-term rentals, which offer additional protection for the most serious cases. We keep you informed every step of the way. <\/p>\n<\/div><\/div>\n\n

How am I updated on the trend?<\/h5>

Receive a detailed monthly report with all the data: nights booked, occupancy rate, gross and net revenues, reviews received. If you want to update yourself at any time you can contact us directly: we are always available. We believe in total transparency, you will always know how it went, how much you earned and how your apartment is performing compared to the market. <\/p>\n<\/div><\/div>\n\n

Do I need to bring the apartment up to a specific standard?<\/h5>

Not necessarily. We evaluate each apartment as it is and honestly tell you what can be optimized. In some cases, small interventions are enough: a few furnishing accessories, a coat of paint, professional photographs, to significantly improve online perception and booking rate. In other cases, the apartment is already ready. We guide you, without imposing anything: every suggestion we give you has a precise economic return. <\/p>\n<\/div><\/div>\n\n

Can I get out of the contract if I'm not satisfied<\/h5>

Yes. Our contract provides for a defined and proportionate notice of exit, no multi-year commitments, no disproportionate penalties. If for any reason you are not satisfied with the service, you can let us know and agree together on the timing for an orderly conclusion of the relationship. Our priority is that you are really happy to work with us \u2013 there's no point in holding someone against their will. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Didn't find the answer you're looking for?<\/h2>

Write to us or call us directly: we answer all questions, even those that are not on this page. We are in Trieste, we are available, and we prefer to talk to people rather than hide behind a form. <\/p>\n<\/div><\/div>

Contact us<\/a><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":224634,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-224633","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nFAQ Short-term rentals Trieste | Frequently Asked Questions | TriesteGuest<\/title>\n<meta name=\"description\" content=\"Answers to frequently asked questions about TriesteGuest: reservations, check-in, apartment management in Trieste, contracts and cancellations. 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