All our apartments include WiFi connection, fresh bed linen and towels, a small welcome kit and a kitchen equipped with basic cooking accessories. Some apartments offer additional services such as parking, washing machine, dishwasher or terrace: you can find the details in the page of each apartment before booking. If you have special needs, please contact us before booking and we will do our best to accommodate you.

The pet policy varies from apartment to apartment. Some properties accept them without problems, others have restrictions. Before booking, check the information in the sheet of the apartment you have chosen, it is clearly indicated. If you do not find the information or have doubts, write to us before completing the booking: we prefer to clarify everything in advance to avoid unpleasant surprises upon arrival.

You can book directly through the main portals on which we are present, such as Airbnb and Booking.com: you can find our apartments by searching for 'TriesteGuest' or browsing the listing sheets. Payment is made securely through the chosen platform, which also manages the booking confirmation. If you prefer to book directly with us or need a quote for long stays or groups, you can contact us by email or phone.

The cancellation policy may vary from apartment to apartment and is always clearly indicated in the booking form, before you complete the purchase. In general, we offer solutions with free cancellation up to a certain date: read it carefully when booking. If you need to cancel or change your stay, contact us as soon as possible: in some cases we can find flexible solutions, especially for documented unforeseen events.

The standard check-out time is before 10:00. We know that it can be inconvenient at times, so if you need to leave later you can ask us for a late check-out: we gladly grant it when your schedule allows it, usually at no extra cost. Just write to us a few days before your check-out and let's see what we can do. Do not leave the apartment without notifying us, it is important to manage the cleaning in time for the next guest.

Our team is available via WhatsApp and phone throughout your stay, every day of the week. You can find the direct contact number in the message we send you before arrival. Whether it's a technical problem, a question about the apartment or any other need, we respond quickly, usually within a few minutes. Do not hesitate to write to us: we are here for you.

Yes, we select apartments in convenient and well-connected locations. Most of them are located in the historic center or in neighborhoods that can be easily reached on foot or by public transport, such as the Borgo Teresiano, the Rive or the areas near the station. In each card you will find the map with the exact location and distance from the main points of interest. If you are planning your stay and want advice on which apartment is right for you, write to us, we know the city and we are happy to help you.

It depends on several factors: the area of the apartment, the square footage, the services available and the seasonality of the Trieste market. Generally speaking, a well-located and professionally managed apartment in Trieste can generate significantly higher revenues than a traditional lease. We estimate this accurately during the free evaluation phase, based on real local market data.

Our fee is a percentage of revenues: no fixed monthly costs, no expenses if the apartment does not work. Among the out-of-pocket costs that remain the responsibility of the owner are periodic supplies (linen, consumption kits) and any extraordinary maintenance. Everything else, guest management, cleaning, administrative formalities, photographs, promotion on portals, is included in our service. We explain everything in detail during the consultation.

Absolutely. The apartment remains yours in all respects. You can block the dates you want for personal use: for holidays, to host friends or family, or for any other need. We only ask for reasonable notice to allow us to manage the calendar without overlapping with already confirmed bookings. There is no limit to the number of days you can reserve for yourself.

Before each check-in, we collect a security deposit via the booking platform, as a guarantee for any damages. In the event of damage, we document everything with photos, report it to the platform and start the refund process. We also work with specific insurance coverage for short-term rentals, which offer additional protection for the most serious cases. We keep you informed every step of the way.

Receive a detailed monthly report with all the data: nights booked, occupancy rate, gross and net revenues, reviews received. If you want to update yourself at any time you can contact us directly: we are always available. We believe in total transparency, you will always know how it went, how much you earned and how your apartment is performing compared to the market.

Not necessarily. We evaluate each apartment as it is and honestly tell you what can be optimized. In some cases, small interventions are enough: a few furnishing accessories, a coat of paint, professional photographs, to significantly improve online perception and booking rate. In other cases, the apartment is already ready. We guide you, without imposing anything: every suggestion we give you has a precise economic return.

Yes. Our contract provides for a defined and proportionate notice of exit, no multi-year commitments, no disproportionate penalties. If for any reason you are not satisfied with the service, you can let us know and agree together on the timing for an orderly conclusion of the relationship. Our priority is that you are really happy to work with us – there's no point in holding someone against their will.